Artikler

 Can I receive a printable invoice for my payments?

Yes, you can do this in the billing system. From there you can view, print and pay for any...

 Do you accept Credit Card direct payments?

We accept all major credit cards via Stripe through if you are not able to pay via these sites,...

 Do you accept Paypal?

Yes. We do accept payments through PayPal.

 Do you accept phone/cell payments?

No, Payments via daopay.com, are not accepted anymore since january 2012, we accept Moneybookers...

 How can I cancel my account?

All cancellation must be requested through our panel;  simply click on services select the...

 How do I order more bandwidth?

You can order extra bandwidth by sending a ticket to our BILLING department. If you feel...

 How do I order more storage space?

You can add additional storage space to your account at any time by sending in a support...

 How do I upgrade my account?

Almost any upgrade to your account can be made instantly by our billing department. When...

 How will I be charged if I upgrade or downgrade?

There is no extra fee for upgrading, or downgrading, a package. The only difference is in the...

 I got incorrectly billed. Help!

If you believe you were incorrectly billed, please submit a ticket to us explaining...

 Is there a minimum time contract/commitment required?

You may choose your terms at sign-up. No contracts are required. You may cancel at anytime,...

 Step-by-Step: Paying Your UnderHost Bill with Bitcoin

How to Pay a Bitcoin Invoice In this guide, we'll walk you through the process of paying a...

 What if my site breaks your "acceptable usage policy" rules?

Users' sites may be suspended for violations of policy, or if extreme, or second time offenders,...