Unfortunately, during kernel update on our US.CA clusters this morning, we had a small issue booting the servers back online.
We're supposed to do maintenance later this month but due to the issue, we are going to do an unplanned maintenance now.
We are currently working on restoring service, we have no ETA at this time but rest assured we are working hard to get everything back online ASAP.
UPDATE 21H PM EST June 23:
All account has been restored and service is again stable, we still need to update some script on the panel and setup custom PHP, should be done within 48 hour.
Friday, June 23, 2017