Articles

 Can I have multiple domains point to the same website?

Certainly, in fact, UnderHost offers this feature to optimize the exposure of your business on...

 Can I upgrade my account in the future?

Yes, you can easily upgrade your account at any time. The cost is simply the price difference...

 Can UnderHost transfer my website from my old provider?

Yes, UnderHost will transfer all of your accounts from your previous provider completely free of...

 Can i get a dedicated IP?

Sure,  we can install your site on a dedicated IP on any shared hosting, it cost 2.95$/mo VPS...

 Can you customize a package for Me?

Absolutely!  If you'd like to setup a custom package, please open a ticket with our Sales...

 Do you accept international orders?

Yes. We are pleased to have customers around the world and we're as close as your computer. If...

 Do you allow MP3, Warez sites on your server?

Yes, We do allow linking to MP3 or Warez Files in our offshore hosting but we do NOT allow them...

 Do you allow adult web sites on your servers?

Yes, UnderHost does allow Legal Adult website hosting.

 Do you host international domains?

Yes. We can host international domains from any country of origin.

 Do you offer a money-back guarantee?

Yes. All services are covered by our hassle-free, 14-day money back guarantee: If for any reason...

 Do you offer an uptime guarantees?

Yes most definitely! UnderHost has always offered and stood by it's 99.9% uptime guarantee, cover...

 Do you register domain names?

UnderHost offers domain registration starting from $10.95 per year.  Domains can be...

 Does your company place Ads on my site?

UnderHost does NOT place ads on your site. We offer PAID web hosting services for businesses.

 How do I move my MySQL Databases?

This can be used to back up a database or to move database information from one server to...

 How long does it take to setup my webhosting account?

UnderHost offers instant activiation on our shared-webhosting orders. Sometimes orders might be...

 How soon will my account be setup and ready to use?

Due to the high amount of fraud orders that we receive, we manually review every order before...

 Is UnderHost a reseller?

Definetly not! We have owned and operated our own servers since we opened and continue through...

 Is overselling enabled?

Overselling is currently enabled on all of our reseller hosting packages at no additional cost.

 Is there a minimum time contract/commitment?

At this time we do not have any contracts/commitments. Our customers are always covered by our...

 What kind of customer support do you offer?

We offer 24/7 Live chat, email, and ticket support for all of our customers. Please note though...

 What payment options do you accept?

We currently accept PayPal, Moneybookers, Bitcoin, Visa, MasterCard, American Express, and...

 Will you place banners on my site?

No. UnderHost provides a paid service and there will be no banners or other forms of advertising...