How can I cancel my account?
All cancellations must be requested through our client portal. Simply follow these steps:
- Log in to your client portal:
Visit UnderHost Client Portal and log in with your account credentials. - Select the service you wish to cancel:
Navigate to “Services” and select “My Products & Services.” Click on the specific service you want to cancel.- Submit a cancellation request:
On the service details page, locate the “Request Cancellation” button in the Actions menu on the right-hand side of the page
- Submit a cancellation request:
- Complete the cancellation form:
Choose whether you’d like an Immediate Cancellation or End-of-Term Cancellation and provide any additional details if prompted. Then, submit the request.
If you have any further questions or need assistance, feel free to reach out to our support team at [email protected].
