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cPanel Server Management

Supported Servers

- AlmaLinux 8.x, 9.x cPanel

- CloudLinux 7.x, 8.x cPanel

- CentOS 7.x, 8.x cPanel

- Ubuntu 20.04 LTS, 22.04 LTS cPanel

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Unlimited Tickets Support

- 24×7 Ticket Support

- Unlimited Administration Tickets

- Admin Consultation (RHCE Certified)

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Response and Resolution Time

- Within 30 Minutes Response Time Guarantee for Support Tickets

- Within 24 Hour Resolution Time Guarantee for Support Tickets

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Services Optimization

- Apache, Nginx, and LiteSpeed Tweaking & Optimizing Performance

- MySQL and MariaDB Optimization

- Exim and Postfix Mail Optimization

- PHP-FPM and OPCache Optimization

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Core Server Management

- Initial Server Setups

- Service Upgrades (PHP, MySQL, Apache, Nginx)

- Server Tweaks

- PHP and Apache Compilation with Advanced Modules (mod_deflate, mod_security, etc.)

- cPanel & Add-on Support (CloudLinux, LiteSpeed, JetBackup, etc.)

- CloudFlare Module Installations and Support

- LiteSpeed and Nginx Setup and Configurations

- SSL Certificate Installations

- Custom Mail Server Setups

- ClamAV Integration with Exim

- Regular Updates and Patches

- Fixing Failed Services

- Softaculous & Standard 3rd Party Software Support (Joomla, WordPress, Moodle, etc.)

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Server Setup

- Host-name, DNS Setup

- cPanel Setup and Configuration

- Services Setup

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Basic Security

- Server Securing and Hardening

- CSF Firewall Installation & Configurations

- LFD Alerts on Brute Force Attacks

- SMTP Tweaking

- PHP Hardening (SUPHP, SUHOSIN)

- Mod_security Setup and Configurations

- Root Login Email Alerts

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Server Migrations

- Backup Restorations, Database Restorations from Secondary Backup Disks, etc.

- DirectAdmin to cPanel Server Migration

- cPanel to cPanel Server Migration

- Additional Charges Apply for Server Transfers over 50GB

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3rd Party Software Installation

- Softaculous, JetBackup, CXS, ClamAV, Zend Optimizer, IonCube, GD, Curl, FreeType, EAccelerator, XCache, ImageMagick, Advance Perl Modules, etc.

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Disaster Recovery & Hack Recovery

- Investigation and resolution of spam or hack issues with external scripts under /tmp

- OS Recovery via KVM Access

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Server Log Analysis

- Monitoring the Server Logs for Spam Sources

- Restart Failed Services upon Notifications (Included in Basic Monitoring)

- Fixing Server Services having Problems (Included in Basic Monitoring)


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