Server Management
The one-stop solution for managed cloud services, web hosting services, web and app development services.
Supported Servers
- AlmaLinux 8.x
- AlmaLinux 9.x
- CloudLinux 7.x
- CloudLinux 8.x
- CentOS 7.x
- CentOS 8.x
- Ubuntu 20.04 LTS
- Ubuntu 22.04 LTS
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Unlimited Tickets Support
- 24×7 Ticket Support
- Unlimited Administration Tickets
- Admin Consultation (RHCE Certified)
- Assistance with Emergency Issues (High Priority)
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Response and Resolution Time
- Within 30 Minutes Response Time Guarantee for Support Tickets
- Within 24 Hour Resolution Time Guarantee for Support Tickets
- Priority Escalation for Critical Server Issues
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Services Optimization
- Apache, Nginx, and LiteSpeed Tweaking & Optimizing Performance
- MySQL and MariaDB Optimization
- Exim and Postfix Mail Optimization
- PHP-FPM and OPCache Optimization
- Advanced Caching Setup (Redis, Memcached)
- CDN Integration (Cloudflare, Akamai, etc.)
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Core Server Management
- Initial Server Setups
- Service Upgrades (PHP, MySQL, Apache, Nginx)
- Server Tweaks
- PHP and Apache Compilation with Advanced Modules (mod_deflate, mod_security, etc.)
- cPanel & Add-on Support (CloudLinux, LiteSpeed, JetBackup, etc.)
- CloudFlare Module Installations and Support
- LiteSpeed and Nginx Setup and Configurations
- SSL Certificate Installations
- Custom Mail Server Setups
- ClamAV Integration with Exim
- Regular Updates and Patches
- KernelCare Live Patch Installation and Management
- Fixing Failed Services
- Softaculous & Standard 3rd Party Software Support (Joomla, WordPress, Moodle, Magento, etc.)
- Custom Backup Configurations and Testing
- DNS Zone Configuration and Optimization
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Server Setup
- Host-name, DNS Setup
- cPanel Setup and Configuration
- Services Setup
- Custom Server Configuration to Meet Specific Business Requirements
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Basic Security
- Server Securing and Hardening
- CSF Firewall Installation & Configurations
- LFD Alerts on Brute Force Attacks
- SMTP Tweaking
- PHP Hardening (SUPHP, SUHOSIN)
- Mod_security Setup and Configurations
- Root Login Email Alerts
- Malware and Virus Scanning with Maldet
- Advanced Login Alerts and Intrusion Detection
- Two-Factor Authentication Setup for cPanel
- Security Audit Reports
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Server Migrations
- Backup Restorations, Database Restorations from Secondary Backup Disks, etc.
- DirectAdmin to cPanel Server Migration
- cPanel to cPanel Server Migration
- Migration from Legacy Systems (Older OS Versions)
- Additional Charges Apply for Server Transfers over 50GB
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3rd Party Software Installation
- Softaculous, JetBackup, CXS, ClamAV, Zend Optimizer, IonCube, GD, Curl, FreeType, EAccelerator, XCache, ImageMagick, Advanced Perl Modules, Node.js, Python Modules, etc.
- Control Panel Plugins and Extensions Setup
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Disaster Recovery & Hack Recovery
- Investigation and resolution of spam or hack issues with external scripts under /tmp
- OS Recovery via KVM Access
- Data Recovery from Corrupted Backups
- Security Hardening Post-Hack Recovery
- Disaster Preparedness Strategy Setup
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Server Log Analysis
- Monitoring the Server Logs for Spam Sources
- Restart Failed Services upon Notifications (Included in Basic Monitoring)
- Fixing Server Services Having Problems (Included in Basic Monitoring)
- Log Rotation and Archival Configuration
- Detailed Error Log Audits and Reports
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Supported Servers
- AlmaLinux 8.x
- AlmaLinux 9.x
- CloudLinux 7.x
- CloudLinux 8.x
- CloudLinux 9.x
- CentOS 7.x
- CentOS 8.x
- CentOS Stream 9
- Rocky Linux 8.x
- Ubuntu 20.04 LTS
- Ubuntu 22.04 LTS
- Debian 11 (Bullseye)
- Debian 12 (Bookworm)
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Unlimited Tickets Support
- 24×7 Ticket Support
- Unlimited Administration Tickets
- Admin Consultation (RHCE Certified)
--------------------------------------------
Response and Resolution Time
- Within 30 Minutes Response Time Guarantee for Support Tickets
- Within 24 Hour Resolution Time Guarantee for Support Tickets
--------------------------------------------
Services Optimization
- Apache, Nginx, and LiteSpeed Tweaking & Optimizing Performance
- MySQL and MariaDB Optimization
- Exim and Postfix Mail Optimization
- LiteSpeed and OpenLiteSpeed Optimization
- Server-side caching setup (Redis, Memcached)
--------------------------------------------
Core Server Management
- Initial Server Setups
- Service Upgrades (PHP, MySQL, Apache, Nginx)
- Server Tweaks
- PHP and Apache Compilation with Advanced Modules (mod_deflate, mod_security, etc.)
- DirectAdmin & Add-on Support (RVSkin, SourceGuardian, Zend/IonCube, etc.)
- CloudFlare Module Installations and Support
- LiteSpeed and Nginx Setup and Configurations
- SSL Certificate Installations
- Custom Mail Server Setups
- ClamAV Integration with Exim
- Regular Updates and Patches
- Fixing Failed Services
- Softaculous & Standard 3rd Party Software Support (Joomla, WordPress, Moodle, etc.)
--------------------------------------------
Server Setup
- Host-name, DNS Setup
- DirectAdmin Setup and Configuration
- Services Setup
--------------------------------------------
Basic Security
- Server Securing and Hardening
- CSF Firewall Installation & Configurations
- LFD Alerts on Brute Force Attacks
- SMTP Tweaking
- PHP Hardening (SUPHP, SUHOSIN)
- Mod_security Setup and Configurations
- Root Login Email Alerts
- Malware and Virus Scanning with Maldet
- KernelCare Live Patch Management (Optional)
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Server Migrations
- Backup Restorations, Database Restorations from Secondary Backup Disks, etc.
- cPanel to DirectAdmin Server Migration
- DirectAdmin to DirectAdmin Server Migration
- Additional Charges Apply for Server Transfers over 50GB
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3rd Party Software Installation
- Softaculous, RVSkin, CXS, cPanelPro, cPanelXp, ClamAV, Zend Optimizer, IonCube, GD, Curl, FreeType, EAccelerator, XCache, ImageMagick, Advanced Perl Modules, etc.
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Disaster Recovery & Hack Recovery
- Investigation and resolution of spam or hack issues with external scripts under /tmp
- OS Recovery via KVM Access
- Filesystem and Database Recovery
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Server Log Analysis
- Monitoring the Server Logs for Spam Sources
- Restart Failed Services upon Notifications (Included in Basic Monitoring)
- Fixing Server Services having Problems (Included in Basic Monitoring)
- Detailed Log Analysis for Security Audits
--------------------------------------------
Supported Servers
- AlmaLinux 8.x
- AlmaLinux 9.x
- CloudLinux 7.x
- CloudLinux 8.x
- CloudLinux 9.x
- CentOS 7.x
- CentOS 8.x
- CentOS Stream 9
- Rocky Linux 8.x
- Ubuntu 20.04 LTS
- Ubuntu 22.04 LTS
- Debian 11 (Bullseye)
- Debian 12 (Bookworm)
- FreeBSD 12.x
- FreeBSD 13.x
- Fedora 33
- Fedora 34
- Windows Server 2012 Standard
- Windows Server 2016 Standard
- Windows Server 2022 Standard
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Hourly Support
- Available 24×7 on an hourly basis
- Tailored technical support and server administration
- Flexible billing for hours spent on server management
- Proactive and reactive issue handling
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Response and Resolution Time
- Immediate response for active issues
- Hourly-based resolution depending on complexity
- Rapid escalation and priority handling for critical issues
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Services Optimization
- On-demand performance tuning for Apache, Nginx, and LiteSpeed
- Database optimization for MySQL, MariaDB, PostgreSQL, and MSSQL
- Mail server optimization for Exim, Postfix, Microsoft Exchange, etc.
- Application performance enhancements for PHP, Node.js, and Python
- Custom caching solutions (Redis, Memcached, Varnish)
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Core Server Management
- Initial setups and configurations based on hourly requests
- Service upgrades and tweaks (PHP, MySQL, Apache, Nginx, Kernel)
- Custom software installations (Docker, Kubernetes, etc.)
- Immediate application of security patches and updates
- Active directory setup and management for Windows Servers
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Server Setup
- Hourly setup and configuration of servers
- Hostname and DNS configurations
- Network and firewall adjustments
- Load balancer configuration for high-availability setups
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Basic Security
- On-demand security audits and hardening
- Firewall configuration (CSF, Windows Firewall, IPtables)
- Security measure implementations (ModSecurity, Fail2Ban, etc.)
- Malware scans and removal using tools like ClamAV, Maldet
- Intrusion detection and prevention systems
- Two-factor authentication setup
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Server Migrations
- Managed migrations charged on an hourly basis
- Minimal downtime data transfers
- Migration support for cPanel, DirectAdmin, Plesk, and custom environments
- Windows-to-Windows and Linux-to-Windows migrations
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3rd Party Software Installation
- Quick installations of software like Docker, Git, Node.js, Python modules, etc.
- Windows software installation and configuration (IIS, MSSQL, etc.)
- Installation and configuration performed hourly as requested
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Disaster Recovery & Hack Recovery
- Deployment of recovery measures on an hourly basis
- Mitigation of security breaches and restoration of services
- Backup recovery and disaster preparedness planning
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Server Log Analysis
- Hourly monitoring and analysis to identify and address issues
- Troubleshooting of server services based on log analysis
- Advanced log auditing for compliance or security purposes
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Supported Servers
- AlmaLinux 8.x, 9.x
- CloudLinux 7.x, 8.x
- CentOS 7.x, 8.x
- Ubuntu 20.04 LTS, 22.04 LTS
- Debian 10, 11
- Fedora 32, 33, 34
- FreeBSD 12, 13
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Unlimited Tickets Support
- 24×7 Ticket Support
- Unlimited Administration Tickets
- Admin Consultation (RHCE Certified)
--------------------------------------------
Response and Resolution Time
- Within 30 Minutes Response Time Guarantee for Support Tickets
- Within 24 Hour Resolution Time Guarantee for Support Tickets
--------------------------------------------
Services Optimization
- Performance Optimization for Apache, Nginx, and other web servers
- Database Optimization for MySQL, MariaDB, PostgreSQL
- Mail Server Optimization for Exim, Postfix, and others
- System Performance Monitoring and Tuning
--------------------------------------------
Core Server Management
- Initial Server Setups without Control Panel
- Service Upgrades (PHP, MySQL, Apache, Nginx, Kernel)
- Comprehensive Server Tweaks
- Custom Software Compilation and Installation
- Regular System Updates and Security Patches
- Monitoring and Maintaining System Integrity
- SSL Certificate Installations
- Custom Mail Server Setups
- Integration of Security Tools and Scripts
- Troubleshooting and Fixing Failed Services
--------------------------------------------
Server Setup
- Host-name, DNS Setup
- Basic Network Configuration
- Services Configuration
--------------------------------------------
Basic Security
- Server Securing and Hardening
- Firewall Installation & Configuration
- Intrusion Detection System Setup
- SMTP Security Enhancements
- Rootkit Hunter Installation
- Security Audits and Recommendations
- Email Notification for Critical Events
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Server Migrations
- System Backup and Restoration
- Migrations Between Any Supported OS
- Custom Migrations Based on Specific Requirements
- Additional Charges for Data Over 50GB
--------------------------------------------
3rd Party Software Installation
- Installation and Configuration of Software like Docker, Git, Node.js, etc.
- Advanced Perl, Python, and Ruby Modules
- Optimization Tools like Memcached, Redis
- Compilation of Custom Software as Required
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Disaster Recovery & Hack Recovery
- Rapid Response to Hacking and Spamming Incidents
- Full System Scan and Cleanup
- Operating System Recovery via Console Access
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Server Log Analysis
- Proactive Monitoring of Logs for Anomalies
- Automatic Restart of Failed Services
- Resolution of Service Interruptions
