We simply register domain names on your behalf. You are responsible for monitoring and renewing your domain name when the expiry date nears. If you want us to handle the renewal, simply send a support ticket to the BILLING department. We will renew your domain name immediately.
NOTE: You MUST renew your domain name at least 7 days before it expires. If you leave it past the expiry date the domain will be locked down and you will not be able to access your site.
If your domain has expired past 30 days it will go into REDEMPTION mode. Once it switches to this you will have to wait 75 days before the domain is free to register once again.
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