If you are facing slow connection in your server or website. Please provide our support engineer with following info
1. Ping result (Go to Command prompt --> type "ping " -t).
i. Stop when there is about continues for a few minutes.
ii. Capture the screenshot and send to our support engineer as attachment.
2. Your end IP address (Go to site - http://ipchecker.us)
3. Trace route Result (Download the Ping Plotter - http://www.pingplotter.com/download.html) and send us the screenshot result after running for the test for about a few minutes.
With this problem, our engineer will able to detect the root cause.
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