| Complimentary migration from any Plesk, DirectAdmin, or Ensim server to a cPanel server |
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| Monitoring services with notification options via text or email (activatable within UnderHost) |
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| Round-the-clock Phone, Chat, and Ticket Support |
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| Guaranteed network uptime and hardware replacement SLA |
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| Hardware fault diagnosis and swift replacement services |
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| Comprehensive network intrusion surveillance |
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| Remote system and manual server reboots |
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| Regular manual OS reloads (up to 4 per month) |
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| No-cost cPanel to cPanel migration services from a single source (Minimum 3 months of managed services required) |
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| Priority support ticket escalation to the top of the queue |
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| KernelCare's proactive, bootless OS security updates and patches |
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| Continuous monitoring of services and hardware on our dedicated NOC displays |
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| Immediate reactive measures in the event of service or hardware failure |
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| Automated alerts for new service discoveries |
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| Enhanced security through LAMP stack hardening and ongoing security audits |
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| Initial setup of WHM/cPanel based on client specifications (excludes individual account creation or third-party app installations) |
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| Configuration of ConfigServer Firewall (CSF) |
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| Implementation of Brute Force Detection via cpHulk |
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| Setup of RKhunter and CHkrootkit with alert configurations sent to customer emails |
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| Maldet for proactive malware scanning |
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| Access to nearly 400 one-click installable applications via Softaculous |
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| Mod_security installation with a basic rule set from Comodo |
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| Server performance tuning by disabling non-essential services and users |
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| Installation of freely available ConfigServer scripts as requested |
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| RAID configuration and monitoring |
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| Assistance with data recovery from your cPanel backups or through our Rapid Restore service |
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| On-demand installation of Atop/MyTop/MultiTail/ConfigServer File Manager and Mail Queue Manager |
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| Two hours per month of dedicated technical support for all aspects except coding |
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| Custom configuration adjustments upon request (e.g., Apache, Nginx, php) |
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| Support for Nginx configurations and optimizations |
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| Upcoming enhancements for virus and spam protection features |
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