If your website is exceeding its bandwidth limits, you can easily order additional bandwidth to ensure uninterrupted service. Follow the steps below to increase your bandwidth allocation.
Steps to Order More Bandwidth
- Log in to Your CustomerPanel: Visit https://customerpanel.ca/client and log in using your account credentials.
- Go to Services: Click on the Services section from your dashboard to view your active hosting plans.
- Select Your Hosting Plan: Click on the hosting plan you need more bandwidth for.
- Upgrade/Downgrade Options:
- In the service details page, look for the Upgrade/Downgrade button in the menu.
- Click it to see available options for upgrading your bandwidth allocation.
- Choose a Bandwidth Upgrade: Select the bandwidth upgrade package that fits your requirements. The system will display the cost for the additional bandwidth.
- Confirm and Pay: Review the details of the upgrade, complete the payment process, and your bandwidth allocation will be increased shortly after.
Alternative: Contact Support
If the upgrade options in the CustomerPanel do not meet your needs or you require a custom solution, you can reach out to our support team. Submit a ticket via the CustomerPanel, and we’ll assist you with ordering additional bandwidth tailored to your specific needs.
Why Upgrade Your Bandwidth?
- Accommodate Increased Traffic: Ensure your website can handle more visitors without interruptions.
- Prevent Overuse Charges: Avoid penalties or service limitations due to exceeding your current bandwidth allocation.
- Improve Website Performance: Ensure smooth and fast access for users during peak traffic periods.
Need Help?
If you encounter any issues while ordering more bandwidth or need assistance choosing the right package, contact our support team through the CustomerPanel. We’re here to help you every step of the way.
