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RESOLVED | Netherlands Cloud VPS The Netherlands Cloud VPS network issue has been resolved. Connectivity has returned to normal. Details ⌄

Service Restored

Intermittent Network Issues – Netherlands Cloud VPS

Network connectivity restored following a high-volume incoming traffic event.

1h 31m

Duration

✓

Fully Resolved

Incident Detected

Oct 16, 2026 · 07:02 MTL

Resolved

The issue was traced to a large volume of incoming traffic consistent with a DDoS-type event, which caused substantial packet loss across parts of the Netherlands network. The affected servers remained online throughout the event. Network connectivity has now stabilized, packet loss has returned to normal levels, and the incident is considered resolved. We will continue monitoring the affected infrastructure closely.

Service Restored

Oct 16, 2026 · 08:33 MTL

⚡Root Cause

The intermittent connectivity issue affecting some Netherlands Cloud VPS nodes has been resolved.

Our investigation found that the network was impacted by a large volume of incoming traffic consistent with a DDoS-type event. The affected servers themselves remained online and functional, but the traffic flood caused significant packet loss and degraded network connectivity.

Network stability has now been restored and services are operating normally.

🕐Detection Times

Montreal (MTL)Oct 16 · 07:02

BangkokOct 16 · 18:02

UTCOct 16 · 11:02

AmsterdamOct 16 · 13:02

⚠️Impact

Some Netherlands Cloud VPS customers experienced significant packet loss.
Connections to affected servers may have been slow, unstable, or temporarily unavailable.
The virtual servers themselves remained online and operational during the incident.
Not all Netherlands Cloud VPS nodes were affected.

✅Actions Taken

Network traffic and affected paths were investigated by our infrastructure team.
The source and characteristics of the abnormal incoming traffic were analyzed.
Network stability and packet-loss levels were monitored throughout the incident.
Connectivity has been restored and the affected infrastructure is operating normally.

🔧Preventive Measures

✓

Traffic analysis
We will review traffic patterns from this incident to identify opportunities for earlier detection and mitigation.

✓

DDoS mitigation review
Network protection and mitigation policies will be reviewed based on the characteristics of the incoming traffic.

✓

Monitoring improvements
Packet-loss and abnormal traffic monitoring will be reviewed to improve response time during similar events.

Intermittent Network Issues – Netherlands Cloud VPS

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