Yes, you can change the main domain associated with your UnderHost.com account. This process allows you to replace the primary domain name of your hosting account with a new one.
Steps to Change Your Main Domain
- Log in to Your CustomerPanel: Visit https://customerpanel.ca/client and log in with your credentials.
- Submit a Support Ticket:
- Navigate to the Support section in your CustomerPanel.
- Click on Open New Ticket and select the Technical Support or Billing department.
- In your ticket, provide the following information:
- Your current main domain name
- The new domain name you want to use
- Confirmation that you own or have access to the new domain
- Wait for Confirmation: Our team will process your request and notify you once the change has been made. Depending on your hosting setup, this may take a short time.
Important Notes
- Domain Ownership: Ensure you own or have access to the new domain name before requesting the change.
- DNS Settings: After the change, you may need to update your DNS records to point the new domain to our servers.
- File and Email Adjustments: Any email accounts or website files associated with the previous domain may need manual adjustments after the domain change.
Need Assistance?
If you need help with changing your main domain or have additional questions, contact our support team through the CustomerPanel. We’re here to ensure a smooth transition for your account.
